The Duke William
The Duke William is a cosy country pub situated in the idyllic village of Ickham in Kent. The Duke William serves an award winning food menu built around the best local produce the surrounding countryside and coastline has to offer. Guests can enjoy the relaxed atmosphere of either a roaring log fire in the winter or a sun trapped garden in the summer.
The addition of Vouchable as a tool for our business has completely revolutionized the way we handle vouchers, both from a customer and employee perspective. Previously we relied on paper, handwritten vouchers which would have to be purchased in person with a member of staff or over the phone, with the voucher then being posted to the recipient. The ability for customers to buy vouchers direct from our website has resulted in a dramatic rise in sales, reduced workload for the staff and a more streamlined management process for tracking and redeeming the vouchers once they are sold. We have also been able to use the voucher platform to sell specific treats and tickets for events. Both the customer and employee sides of the system are simple to use, making training easy, and the Vouchable team have been excellent in implementing the system without a hitch.
Jack Nimmons
- Operations Manager